The Consumer guide tells you the standards and rules a registered migration agent must follow. This includes how they give you immigration assistance, the services they provide and the fees they charge.
The guide also tells you how you can complain if you are not happy with a registered migration agent.
Details of these rules and more, can be down loaded from Consumer guide (496KB PDF).
Consumer guide – Amharic (188KB PDF)
Consumer guide – Arabic (320KB PDF)
Consumer guide – Bengali (223KB PDF)
Consumer guide – Burmese (293KB PDF)
Consumer guide – Chinese simplified (286KB PDF)
Consumer guide – Chinese traditional (366KB PDF)
Consumer guide – Dari (438KB PDF)
Consumer guide – Dinka (209KB PDF)
Consumer guide – Farsi (209KB PDF)
Consumer guide – Filipino (118KB PDF)
Consumer guide – French (172KB PDF)
Consumer guide – German (141KB PDF)
Consumer guide – Greek (207KB PDF)
Consumer guide – Hindi (279KB PDF)
Consumer guide – Indonesian (282KB PDF)
Consumer guide – Italian (285KB PDF)
Consumer guide – Japanese (394KB PDF)
Consumer guide – Karen (321KB PDF)
Consumer guide – Khmer (391KB PDF)
Consumer guide – Korean (459KB PDF)
Consumer guide – Kurdish (340KB PDF)
Consumer guide – Malay (283KB PDF)
Consumer guide – Nepali (413KB PDF)
Consumer guide – Portuguese (286KB PDF)
Consumer guide – Russian (345KB PDF)
Consumer guide – Sinhalese (408KB PDF)
Consumer guide – Spanish (285KB PDF)
Consumer guide – Swahili (284KB PDF)
Consumer guide – Tamil (366KB PDF)
Consumer guide – Thai (433KB PDF)
Consumer guide – Tigrinya (188KB PDF)
Consumer guide – Turkish (371KB PDF)
Consumer guide – Urdu (331KB PDF)
Consumer guide – Vietnamese (335KB PDF)
The OMARA factsheet Giving immigration assistance in Australia (517KB PDF) explains who can legally provide immigration assistance in Australia. This is a resource for consumers and the wider community on who can give immigration assistance lawfully.
Giving immigration assistance in Australia – Amharic (194KB PDF)
Giving immigration assistance in Australia – Arabic (233KB PDF)
Giving immigration assistance in Australia – Bengali (306KB PDF)
Giving immigration assistance in Australia – Burmese (205KB PDF)
Giving immigration assistance in Australia – Chinese simplified (179KB PDF)
Giving immigration assistance in Australia – Chinese traditional (206KB PDF)
Giving immigration assistance in Australia – Dari (249KB PDF)
Giving immigration assistance in Australia – Dinka (193KB PDF)
Giving immigration assistance in Australia – Farsi (236KB PDF)
Giving immigration assistance in Australia – Filipino (159KB PDF)
Giving immigration assistance in Australia – French (195KB PDF)
Giving immigration assistance in Australia – German (161KB PDF)
Giving immigration assistance in Australia – Greek (199KB PDF)
Giving immigration assistance in Australia – Hindi (333KB PDF)
Giving immigration assistance in Australia – Indonesian (157KB PDF)
Giving immigration assistance in Australia – Italian (190KB PDF)
Giving immigration assistance in Australia – Japanese (184KB PDF)
Giving immigration assistance in Australia – Karen (217KB PDF)
Giving immigration assistance in Australia – Khmer (274KB PDF)
Giving immigration assistance in Australia – Korean (170KB PDF)
Giving immigration assistance in Australia – Kurdish (236KB PDF)
Giving immigration assistance in Australia – Malay (158KB PDF)
Giving immigration assistance in Australia – Nepali (206KB PDF)
Gving immigration assistance in Australia – Portuguese (165KB PDF)
Giving immigration assistance in Australia – Russian (203KB PDF)
Giving immigration assistance in Australia – Sinhalese (265KB PDF)
Giving immigration assistance in Australia – Spanish (164KB PDF)
Giving immigration assistance in Australia – Swahili (160KB PDF)
Giving immigration assistance in Australia – Tamil (347KB PDF)
Giving immigration assistance in Australia – Thai (231KB PDF)
Giving immigration assistance in Australia – Tigrinya (191KB PDF)
Giving immigration assistance in Australia – Turkish (189KB PDF)
Giving immigration assistance in Australia – Urdu (184KB PDF)
Giving immigration assistance in Australia – Vietnamese (209KB PDF)
